IIC Chartered Insurance Professional (CIP) C130

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IIC Essential Skills for the Insurance Broker and Agent Sample Questions:

1. Relay Cycle Shop has been non-operational for six months since an arsonist set fire to the building. The store is empty of all contents, and contractors continue to work onsite. The owner of the shop anticipates it will be able to reopen in four weeks. How would the shop traditionally be categorized by the insurer?

A) Vacant
B) Abandoned
C) Unoccupied
D) Idle

2. Marsha, a broker, receives a call from a frustrated client regarding their increasing premium. How should she explain the increase to the client?

A) Premiums are determined by statistical predictions of past losses and they increase during a soft market.
B) Premiums are determined by statistical predictions of past losses and they increase during a hard market.
C) Premiums are determined by statistical predictions of future losses and they increase during a hard market.
D) Premiums are determined by statistical predictions of future losses and they increase during a soft market.

3. Priya, a broker, receives a call from a prospective client, Umberto. Priya handles Umberto's inquiry and at the end of the call asks how he heard about her brokerage. He states that his manager at work has their home and auto coverage placed with Priya's brokerage. Which prospecting method would Priya check off on her questionnaire?

A) Cross-selling
B) Cold calling
C) Marketing
D) Upselling

4. How much would Company B be required to pay for an insured loss of $200,000 if all three insurers' wordings have a contribution clause?
Insurer | Amount Insured
Company A | $300,000
Company B | $80,000
Company C | $20,000

A) $20,000
B) $25,000
C) $40,000
D) $80,000

5. An insured reports a loss to their broker and is subsequently contacted by an adjuster to discuss the claim. A few days later, the insured calls their broker to ask a question about their claim settlement. What is the best course of action for the broker to take?

A) Connect the insured with their loss adjuster to discuss the claim
B) Review the policy wordings with the insured
C) Provide expected settlement values to the insured
D) Advise the insured to contact the ombudsperson

Solutions: