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HP HP2-B116 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Workflow and Digital Transformation | - Document workflow optimization - Digitization and automation of document processes |
| Topic 2: Print and Document Management Solutions | - Job accounting and usage tracking - Secure printing and document protection - Print management and cost control solutions |
| Topic 3: HP Document Solutions Sales Fundamentals | - Value positioning of HP Document Solutions - Understanding customer printing and document workflows |
| Topic 4: HP Printing Ecosystem and Solutions Positioning | - Competitive positioning and value selling - HP printers, software, and services ecosystem |
HP Selling HP Document Solutions Sample Questions:
1. What is a horizontal solution?
A) a solution that addresses the needs and pain points of many business sectors
B) a solutionthat focuses on print management solutions
C) a solution that focuses on print infrastructure solutions
D) a solution that addresses the needs and pain points of one specific business sector
2. What should you discuss with your customer concerning the deployment of HP Web Jetadmin?
A) the development of processes forprinting special fonts and bar codes
B) the management of output from non-windows environments
C) the number of IT help desk calls that relate to printer issues
D) the document management system the customer wants to deploy
3. What are the benefits of an HP document solution sale to both you and your customer?
A) increased sales of MFPsand greater customer satisfaction
B) higher sales volumeand overheads, and the opportunity to change the customer's work methods to increase head count and reduce costs
C) higher revenue and sales margins, and the opportunity to change the customer's work methods to increase efficiency and reduce costs
D) increased sales of printers and a great deal for the customer
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: C | Question # 3 Answer: C |
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