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HP HP2-H11 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Solution Design and Compatibility | 20% | - Server and protocol compatibility - Security and management features - Virtualization infrastructure integration |
| HP Thin Client Portfolio | 30% | - Operating systems and software options - Hardware specifications and features - t-series and multi-seat solutions |
| Market and Customer Needs | 25% | - Thin client market trends and benefits - Customer business and technical requirements - ROI and TCO advantages |
| Selling and Positioning | 25% | - Sales process and proposal preparation - Competitive differentiation - Warranty and support services |
HP Selling HP Thin Clients Sample Questions:
Question #1
Which weaknesses of Wyse thin client management software should you point out in a competitive situation? (Select three.)
A. Wyse Device Manager supports only the push mode of communication with the thin client gateway.
B. Although the Workgroup edition of Wyse Device Manager is provided free of charge, Wyse charges for the Enterprise edition.
C. Wyse charges for both the Workgroup edition and the Enterprise edition of Wyse Device Manager.
D. Wyse does not have an enterprise management tool comparable to HP Client Automation.
E. Wyse Device Manager is a three-tiered solution, which increases the management complexity and adds to network traffic.
F. Wyse does not have a mature and stable management tool, so it relies on third-party management solutions.
Question #2
When you are selling the HP MultiSeat Computing Solution to K-12 school technology directors and CIOs, which benefits should you focus on? (Select two.)
A. risk reduction
B. familiar Windows computing environment
C. minimal installation time
D. reduced heat and noise
E. cost control
Question #3
What is the first step of a successful technical evaluation process?
A. technical assessment by the customer and HP
B. business requirements assessment by HP
C. technical proposal development by HP
D. business evaluation test by the customer
Question #4
You are competing against Wyse for a Windows XPe/Windows Embedded Standard thin client sale, comparing the HP t5740 Thin Client with the Wyse V90L/LE Thin Clients.
Which features should you emphasize to win the sale? (Select three.)
A. plug and play support for a broad range of networked and direct-connected printers
B. optional internal 802.11b/g/n WLAN
C. multimedia, USB redirection, and multi-monitor support
D. preloaded firewall security protection
E. factory-installed SmartCard reader
F. choice of Enhanced Write Filter or File-Based Write Filter technology
Question #5
What is the best way to overcome customer objections during your HP MultiSeat Computing Solutions sales interview?
A. review the solution silver bullets
B. ask probing questions to fully understand the objections
C. schedule another sales meeting to address the objections
D. provide factual information confronting the objections
Solutions:
| Question #1 Correct Answer: A,B,E | Question #2 Correct Answer: B,C | Question #3 Correct Answer: D | Question #4 Correct Answer: B,C,F | Question #5 Correct Answer: C |






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