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HP HP2-I17 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: HP Printing Portfolio Overview | 20% | - Printer categories and segmentation
|
| Topic 2: Managed Print Services and Solutions | 15% | - Enterprise print management
|
| Topic 3: Customer Needs and Sales Scenarios | 15% | - Solution-based selling
|
| Topic 4: HP Printing Technologies | 25% | - Core printing technologies
|
| Topic 5: Competitive Positioning | 15% | - HP value differentiation
|
| Topic 6: Print Security | 10% | - Device and document security
|
HP Selling HP Printing Hardware 2020 Sample Questions:
1. A large healthcare enterprise needs to be able to produce a large volume of scans quickly. They also need to send confidential, high-quality images securely. Which HP solution should you recommend for this customer?
A) Software in the HP ScanJet Pro takes advantage of automated processes for fast scanning and enables a digital stamp to be applied each scanned page for added security.
B) HP Digital Sender Flow workstations have full Web Jetadmin support for extra speed and secure network connections using standard web browsers.
C) HP ScanJet Enterprise Flow products feature HP Smart Document Scan Software (SDSS) for fast, easy capture technology to easily transfer scans securely.
D) An HP ScanJet Pro solution with an automatic document feeder and embedded Web Jetadmin software produces large volumes of scans quickly and securely.
2. A mid-sized SMB needs to scan large volumes or heavy, plastic-coated documents quickly. Why should this customer choose either a flatbed or a sheet-feed scanner?
A) HP sheet-feed scanners handle a variety of media types at speeds of up to 75 pages per minute.
B) HP flatbed scanners can use an optional automatic document feeder to print bulky materials at speeds up to 120 pages per minute.
C) HP flatbed scanners feature a straight-through media path that enables fast scans of a greater variety of media types than sheet-feed scanners.
D) HP sheet-feed scanners feature a flat glass scanning area that allows plastic-coated documents to be scanned at high resolution.
3. You are meeting with a new customer to discuss their level of expertise and comfort in performing printer/scanner maintenance in house. What should you ask the IT manager to learn about the company's IT management approach? (Select two.)
A) Do you currently have a sustainabitity policy in place and can you meet your goals?
B) Does your maintenance plan allow for replacement equipment to minimize disruption and downtime?
C) Is cost or performance more important when deciding to repair or replace old equipment?
D) How do you manage the deployment and configuration of your printers?
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: B,D |






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