CompTIA A+ JK0-801

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CompTIA JK0-801 Exam Syllabus Topics:

CompTIA A+ Certification Exam (JK0-801) Sample Questions:

1. A company is converting to LCD monitors and needs to properly dispose of all CRT monitors. Which of the following is an important consideration when disposing of CRT monitors?

A) The rays of the cathode can cause blindness if someone is exposed.
B) They are heavier than LCD monitors and therefore require special disposal.
C) The materials within the cathode ray tube are harmful.
D) The glass of the tube can easily break and cause serious injury.

2. A technician realizes the problem a customer is having before the customer is done explaining all the symptoms. Which of the following is the BEST action for the technician to take?

A) Finish listening to the customer's explanation without interrupting if it will not take an excessive amount of time.
B) Ask the customer to repeat the problem and all the symptoms several times in order for the technician to verify all the facts.
C) Politely tell the customer that the technician knows the proper solution and that no further explanation is necessary.
D) Continue listening to the customer's explanation until they are finished then refer them to a website so the customer can find the proper resolution.

3. DRAG DROP
Drag and drop the IP address next to the appropriate description.

4. A user has replaced the media in a direct thermal printer with a new type of label. The user reports that when the labels are fed through the printer, nothing is printed on the label. Which of the following is the MOST likely issue?

A) Print jobs are formatted incorrectly for the new media
B) An incorrect media type is being used in the printer
C) The heating element needs to be cleaned or replaced
D) The user did not reset the printer after installing the media

5. After installing a bar code reader, which of the following is commonly done to configure the reader?

A) Enable the code reader in the BIOS
B) Adjust jumper switches
C) Use Device Manager to enable I/R ports
D) Scan in program codes

Solutions: