Microsoft Microsoft Certified MB-280

Microsoft MB-280 Exam Syllabus Topics:

Reference: https://learn.microsoft.com/en-us/credentials/certifications/resources/study-guides/mb-280

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Microsoft Dynamics 365 Customer Experience Analyst Sample Questions:

Question #1
A company implements Dynamics 365 Sales.
The company has the following requirements:
# Employees must have quarterly goals. The goals must calculate all deals won by quarter for each goal.
# Managers must be able to look at the goals and calculations at any time.
The solution must use goal features WITHOUT customization.
You need to create the calculation.
What should you configure?

A. Rollup query
B. Rollup table
C. Goal metric
D. Drill-down table

Question #2
You need to satisfy the founder ' s requirements for displaying the custom image within the app.
Where should you upload the image?

A. An image column
B. An icon control
C. A file column
D. A web resource

Question #3
HOTSPOT
You are a Dynamics 365 Sales administrator. You set the fiscal year to begin in January.
A sales manager needs a monthly forecast for the next three years that starts in August of the next year.
You need to configure the forecast using the fewest number of forecasts.
How should you configure each requirement? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Question #4
You are a Dynamics 365 Sales administrator. You configure a forecast template that uses the Forecast category as a starting point for a layout for the sales team. The sales manager wants the value of the Lost column to come from the Total Detail Amount instead of the default value because the revenue is always driven by the items. You need to make the change. What should you do?

A. Create a new forecast, remove the Lost column, and add a new calculated column.
B. Edit the existing forecast and update the Amount column in the layout.
C. Create a new forecast and update the Amount column in the layout.
D. Edit the existing forecast, remove the Lost column, and add a new calculated column.

Question #5
You are setting up a product catalog.
The product catalog must be set up with the following parameters:
# $100.00 off if a customer buys more than 10 cases
# $10.00 less if a customer buys two different products together instead of individually
# Single product sold in quantities of 1, 6, and 12; price per unit decreases as quantities increase You need to set up the parameters.
What should you configure? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Solutions: