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Microsoft Microsoft 365 MS-100

MS-100

Exam Code: MS-100

Exam Name: Microsoft 365 Identity and Services

Updated: Jul 29, 2026

Q & A: 431 Questions and Answers

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The domains that are covered in the Microsoft MS-100 Certification Exam:

  • Customizing Microsoft Dynamics CRM to meet business needs; building custom applications that integrate with Microsoft Dynamics CRM for maximum value to your organization's customers or clients or end-users of Microsoft Dynamics CRM software solutions.

  • What you need to know about the international versions of Dynamics CRM; what is new in the latest version of MS Dynamics AX, which includes an introduction to the architectural differences between the on-premises and cloud versions of MS Dynamics AX, as well as an overview of features that are new only in the cloud version, such as Power BI integration with Microsoft Power Apps.

  • Installing, configuring, and managing Microsoft Dynamics AX, including how to implement a training program for staff who administer the system. Subscription-based systems are becoming increasingly common.

  • Understanding how a web service is implemented in Microsoft Dynamics CRM. Compatibility with other software is important in any web service implementation. The intimation is the new web services architecture in Dynamics AX.

  • Designing customizations that integrate seamlessly with MS Dynamics CRM for maximum business value to that organization's customers or clients or end-users of MS Dynamics AX software solutions.

  • Designing integrations between Microsoft Dynamics CRM and other applications or services. Incredible as it may seem, there is still a certain amount of resistance to cloud computing. Compliance is an important consideration in implementations.

  • Deploying those integrations into production environments; enabling user access to those applications or services once they are installed on the server. Knowing the average time between identifying a problem and resolving that problem is also important to system users.

The Microsoft MS-100: Microsoft 365 Identity & Services exam is a prerequisite test associated with the Microsoft 365 Certified: Enterprise Administrator Expert certification. This exam is designed to evaluate the capability of the candidates to complete certain technical tasks. The applicants planning to take this test should have practical knowledge of Microsoft 365 workloads, including SharePoint, Exchange, Windows as a Service, and Skype for Business. It’s also recommended that they have an understanding of IT fundamentals, PowerShell, Active Directory, server administration, and networking.

What Is Microsoft MS-100 for?

The Microsoft MS-100 exam is one of the two qualifying tests required for earning the Microsoft 365 Certified: Enterprise Administrator Expert certification. This expert-level certificate allows an IT professional to gain and validate the latest skills needed for an administrator role. It is amongst the best role-based jobs and equips the test-taker with knowledge related to planning, implementation, and product monitoring. The second test one should pass to get accredited is MS-101 that focuses on the security and mobility of Microsoft 365.

Reference: https://www.microsoft.com/en-us/learning/exam-ms-100.aspx

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Microsoft MS-100: Exam Topics

The Microsoft MS-100 exam has a list of topics and subtopics that the test takers must develop expertise in before attempting this certification test. Each area is assigned a certain percentage, which reflects the weight of questions that may be delivered from the topic. It is critical to take note of the weights of each objective to know where to dedicate more study time when preparing for the exam. The highlights of the domains are enumerated below:

  • Handling User Identity & Roles: 35-40%

    Within this subject area, the applicants for the Microsoft MS-100 certification exam must develop their skills in designing identity strategies; planning identity synchronization through the use of Azure Active Directory Connect; managing identity synchronization through the use of Azure Active Directory; managing Azure Active Directory identities; managing user roles.

  • Planning for the Deployment of Office 365 Workload: 10-15%

    This domain will measure the ability of the learners to plan for the deployment of the Office 365 workload, which includes identifying hybrid prerequisites, planning data flow and connectivity for each workload, planning for the connectivity of the Microsoft 365 workload, planning for the migration strategy for each workload, and preparing workloads for migration and new deployments. It will also evaluate your capability to plan the deployment of Office 365 applications, which includes, managing Microsoft 365 apps and software downloads, planning for Office 365 apps, Office 365 Pro Plus, Office Online connectivity, deployment, as well as apps updates.

  • Designing & Implementing Microsoft 365 Services: 25-30%

    To perform brilliantly in the questions from this topic, the candidates should be able to manage domains; plan the Microsoft 365 implementation; install Microsoft 365 subscription & tenancy; manage the Microsoft 365 tenant health & subscription; plan the migration of data & users.

  • Handling Access & Authentication: 20-25%

    The exam questions related to this section will measure the expertise of the individuals in managing authentication, implementing MFA (Multi-Factor Authentication), configuring application access, and implementing access for various external users of Microsoft 365 workloads.

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Microsoft MS-100 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Deploy and manage a Microsoft 365 tenant15-20%- Plan and configure tenant setup and subscriptions
- Manage domains and DNS records
- Plan and monitor Microsoft 365 service health and usage
- Configure organizational settings and tenant roles
Topic 2: Plan Microsoft 365 workloads and applications20-25%- Plan migration strategies for workloads
- Plan for Exchange Online, SharePoint Online, and Microsoft Teams
- Plan connectivity and client access
- Plan and deploy Office 365 ProPlus
Topic 3: Plan and manage user identity and roles30-35%- Implement and manage Azure AD Connect
- Manage Azure AD identities, groups, and licenses
- Plan and implement administrative roles
- Plan identity synchronization
Topic 4: Manage access and authentication20-25%- Plan and implement external access
- Plan and implement authentication methods
- Configure multi-factor authentication (MFA)
- Manage application access and registration
MS-100 Related Exams
MS-900-JPN - Microsoft 365 Fundamentals (MS-900日本語版)
MS-101J - Microsoft 365 Mobility and Security (MS-101日本語版)
MS-100-Deutsch - Microsoft 365 Identity and Services (MS-100 Deutsch Version)
MS-900-KR - Microsoft 365 Fundamentals (MS-900 Korean Version)
MS-500-JPN - Microsoft 365 Security Administration (MS-500日本語版)
MS-100 - Microsoft 365 Identity and Services
Related Certifications
Microsoft Certified: Information Protection Administrator Associate
Microsoft Azure SQL Data Warehous
Microsoft Certified Customer Data Platform Specialty
Microsoft Certified Educator
Microsoft Azure Security Engineer Associate
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