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Format of Microsoft MS-720 Exam
Language: English
Passing score: 70%
Exam Format: Multiple choice questions
Exam Duration: 120 minutes.
Exam Length: 60 questions
Schedule exam
Languages: English
Retirement date: none
This exam measures your ability to accomplish the following technical tasks: plan and configure Microsoft Teams Phone; optimize network performance; plan and configure Direct Routing; configure and manage Microsoft Teams Phone for voice users; plan and configure Microsoft Teams clients and devices; and monitor and troubleshoot Microsoft Teams Phone.
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/ms-720
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Microsoft MS-720 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Plan and configure Teams clients and devices | 5-10 | - Plan and configure Teams Phones and displays - Plan and configure Teams Rooms |
| Topic 2: Configure and manage Teams Phone for voice users | 15-20 | - Enable per-user calling features - Enable users for Teams Phone - Enable users for Direct Routing - Migrate voice users |
| Topic 3: Plan and configure Direct Routing | 15-20 | - Implement SIP trunking with Direct Routing - Extend Direct Routing infrastructure - Design Direct Routing call flows - Deploy and maintain Survivable Branch Appliance (SBA) |
| Topic 4: Optimize network performance | 5-10 | - Design network infrastructure - Implement network topology |
| Topic 5: Plan and configure Microsoft Teams Phone | 25-30 | - Design emergency calling - Manage phone numbers and operator connect - Configure phone policies - Plan and design PSTN solutions - Configure audio conferencing - Configure auto attendants and call queues |
| Topic 6: Monitor and troubleshoot Microsoft Teams Phone | 15-20 | - Monitor and troubleshoot clients and devices - Monitor Teams Phone and SBC health - Troubleshoot Direct Routing connectivity - Troubleshoot call failure and quality |
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