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Nokia SDM Certification - PS NSOP : SDM_2002001030

SDM_2002001030

Exam Code: SDM_2002001030

Exam Name: SDM Certification - PS NSOP

Updated: Aug 07, 2026

Q & A: 160 Questions and Answers

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Nokia SDM_2002001030 Exam Syllabus Topics:

SectionObjectives
Topic 1: SDM Certification - PS NSOP (Service Delivery Management / Service Network Operations)- Network Services and Architecture Fundamentals
  • 1. Nokia service architecture overview (NSP / SDM ecosystem)
    • 2. SDM concepts and service delivery models
      - Network Automation and Orchestration
      • 1. Policy-based service orchestration
        • 2. Automation workflows in Nokia SDM environment
          - Service Assurance and Monitoring
          • 1. Telemetry and analytics basics
            • 2. Service monitoring and SLA assurance concepts
              - Troubleshooting and Operational Scenarios
              • 1. Service fault isolation principles
                • 2. Operational incident handling workflows
                  - Operations and Service Management
                  • 1. Fault, performance, and configuration management basics
                    • 2. Service provisioning and lifecycle management

                      Nokia SDM Certification - PS NSOP Sample Questions:

                      1. Customer is responsible for Network Planning but the quality of the Datafill is poor and requires NSN to use own resources to make revisions. What is the BEST way to manage this additional scope for the project?

                      A) Recommend to the customer how the quality of the Datafill could be improved and agree with customer how to proceed with Implementation. Inform CT of a potential up selling opportunity for Network Planning Services.
                      B) Use the information that comes from the Customer as it is, even if the quality is bad, because the Customer has full responsibility on that.
                      C) If the corrections to the Datafill are not too many, make the changes and move on with the Rollout.
                      D) Stop integrations until Customer provides a correct Datafill that can be used.


                      2. What is the MOST important failure related to GNOC services that may result in a loss of operator business.

                      A) Failure to update the network configuration database.
                      B) Failure to manage the internal communication in the NOC.
                      C) Failure to resolve network faults.
                      D) Failure to achieve organizational KPI.


                      3. Which statements correctly describes Third Party Management?

                      A) Managing contracts and subcontracts undertaken with partner organizations in order to provide outsourced service delivery to the customer.
                      B) Managing contracts where they are essential with partner organizations in order to provide outsourced service delivery to the customer.
                      C) Managing contracts undertaken with partner organizations in order to provide outsourced service delivery to the customer.
                      D) Managing essential contracts on behalf of the customer in order to provide the outsourced service delivery scope of services or to fully novate them.


                      4. Which OSS Tool would be used to perform the eTOM defined function of: Fulfilment Service Activation?

                      A) NetAct Configurator.
                      B) One NDS.
                      C) Oblicore.
                      D) NetAct SQM.


                      5. What needs to be included in the cost base line at Gate 4?

                      A) All risk values captured during risk management workshops.
                      B) All costs related to risk mitigation plans.
                      C) All costs related to risk contingency plans.
                      D) All costs of risk management agreed between the sales account manager and service delivery responsible.


                      Solutions:

                      Question # 1
                      Answer: A
                      Question # 2
                      Answer: C
                      Question # 3
                      Answer: D
                      Question # 4
                      Answer: B
                      Question # 5
                      Answer: D

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