HP Selling HP BSM Solutions : HP2-N31

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HP HP2-N31 Exam Syllabus Topics:

HP Selling HP BSM Solutions Sample Questions:

1. Which question is best used to qualify a Systems Management opportunity?

A) Are you looking to adapt to new initiatives like Cloud Computing?
B) How often do customers complain about an application response time?
C) How do you handle Quality Assurance test management?
D) How often does one team work on a problem and then realize another team worked on the same issue?

2. Which business challenge does BSM Solution address by improving service alignment with business objectives?

A) incident ticket management
B) maintaining and monitoring the quality of services
C) performance test management
D) service desk management

3. Which Network Management business challenges do IT executives face that are solved through BSM? (Select two.)

A) reducing costs through tool consolidation
B) monitoring security breaches more effectively
C) reducing data center power consumption
D) providing better asset management tracking
E) meeting and reporting on compliance and regulatory requirements

4. Which capabilities of the BSM Application Performance Management solution help customers achieve their goals? (Select two.)

A) reduced costs through tool consolidation
B) business process testing and reporting
C) cross-domain event tracking and management capability
D) real user monitoring
E) end-to-end business process monitoring

5. What is the most correct value proposition for HP Software's BSM Network Management Solution?

A) Proactive network monitoring with detailed event capture lowers IT costs by reducing the incidence of performance degradation and the number and duration of network outages, thereby reducing the risks and costs of SLA noncompliance and regulatory penalties.
B) It consolidates performance and event data from heterogeneous architectures to reduce downtime, improve operations through greater system visibility, and lower costs due to improved efficiency.
C) Proactive application monitoring mitigates risks by reducing the number and duration of Severity 1 outages, thereby reducing end-user minutes lost.
D) It enables IT organizations to enhance network performance and availability while improving resource utilization and provides secure, compliant networks, while meeting SLAs and containing costs.

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