Avaya Avaya ACDS 37820X

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Avaya 37820X Exam Syllabus Topics:

Avaya Midsize Solution Design Sample Questions:

1. Refer to the Scenario: IT-FAC.

IT-FAC Is very concerned about reliability since they need the ability to always make calls and receive calls.
They are not as concerned about reliability of messaging and other forms of collaboration.
Based on the above information, what Is required in the IP Office solution to provide backup for their SIP trunks and Session Border Controller for Enterprise (SBCE)?

A) Add an E1 or T1 line with a combo card.
B) Duplicate all of the SIP trunks, add another Portwell SBCE and High Availability (HA. licenses.
C) Add Plain Old Telephone Service (POTS) lines and analog modules to the IP500 V2.
D) Add a second Portwell SBCE to provide High Availability (HA).

2. Avaya Contact Center Select Remote Agents can use an Avaya Deskphone or Avaya soft client. Which Avaya softclient is supported for Remote Agents on Avaya Contact Center Select (ACCS)?

A) Avaya one-X Communicator for Mac
B) Avaya one-X Communicator for Windows
C) Avaya Communicator for IOS
D) Avaya Communicator for Windows

3. Your customer wants WIFI connectivity.
What Is the least costly Avaya DC- IP Phone model that supports WIFI connectivity?

A) J169
B) J179
C) J129
D) J139

4. Refer to the Scenario: IT-FAC.

You are proposing that the customer migrate to SIP trunks and install an Session Border Controller for Enterprise (SBCE). Another Sales Engineer asks you why terminating SIP trunks directly on the IP Office and using the built-in firewall is not a best practice.
What is the reason for using the SBCE to terminate SIP trunks?

A) It provides VPNIess remote worker functionality for 1600 endpoints.
B) It provides NAT Traversal not available with direct termination.
C) It allows registration and authentication to be done in the core of the network.
D) It stops attacks and hacks before entering the private network.

5. Refer to the Scenario:
Bittersweet Coffee Company (BCC).

Your initial bid response has been designed to meet only the customer's stated needs from the RFP.
Which feature brings added value to your solution without incurring any additional cost to the customer?

A) Centralized management of wired network switches
B) Meet-me audio conferencing
C) On demand call recording and reporting for any user
D) HTML based call accounting reports

Solutions: