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Cisco Applying Cisco Specialized Business Value Analysis Sample Questions:

1. Which is the Cisco recommended technique for verifying the 'as-is' state of the business?

A) Discussing the Business Model Canvas
B) Using "The five whys" questioning approach
C) Presenting the root cause analysis of a customer problem
D) Modeling high volume parts of the customer's business process

2. What is the reason for identifying business case dependencies?

A) To communicate decisions or actions which must be satisfied in order for the business case to be fulfilled
B) Customer business executives expect Cisco to minimize the actions their teams are required to execute
C) To improve alignment between the customer IT organization and business units
D) They are most likely to help you propose and defend solutions with larger customer investments

3. Which is a benefit from establishing credibility with multiple customer stakeholders?

A) You gain influence with the IT Executive, since they alone can help you displace a competitor
B) You build a basis for gaining insight into a range of customer viewpoints or priorities
C) You increase the odds of gaining an advocate for the largest cost alternative you can offer the customer
D) This shows your #1 priority is to build friends and allies

4. Which describes a business capability assessment?

A) How capabilities are currently implemented in competitive organizations (measurement formulas)
B) Review of current capability metrics
C) A survey covering skills levels within the customer's IT organization
D) Brainstorming about how process model governance could be improved

5. Which tool or document can help you identify areas of gaps in knowledge about your customer's overall strategy and operating model?

A) Business Model Canvas
B) Customer's communications plan for the rollout of a new application
C) An account coverage plan for your team's territory
D) A win/loss review from a proposal delivered to the customer 12 months ago

Solutions: